Choosing the right kiosk touchscreen size for your information kiosk is vital, because the screen will be the medium through which your information is transmitted.
Keep the following tips in mind to help you select the right option.
Prioritise touchscreen over keyboard
Firstly, make sure you don’t sacrifice the size of your information kiosk’s touchscreen just to ensure you get a keyboard.
Some buyers assume that these will put users more at ease than a touchscreen, but this is seldom the case.
In fact, research shows that smartphones have overtaken laptops as the most popular method for getting online information, with the average UK citizen spending twice as much time online on smartphones as on desktop.
In short: people use touchscreens more than keyboards, so prioritise the former.
Consider the type of information being presented
In general, the types of information that can be transmitted through a touchscreen kiosk can be broken down into two main groups: information people need and information people want.
Information people need includes travel information, contact information, and news. This should usually be transmitted quickly, so a smaller kiosk touchscreen size, which can present all the required information concisely, is preferable.
Information that people want can include background information on museum or gallery collections. There will generally be more of it, and people will want to read it at their leisure, so larger screens will be more advantageous.
Think about your audience size
Before you’re able to select the ideal kiosk touchscreen size, you need to think about what kind of audience you want to engage. More specifically, ask yourself how many people will want to access the same information at once.
If the touchscreen is being used to search for the location of a room in a hospital, smaller might be better. The information will only need to be conveyed to one person at at time, and it’s easier for one person to control a smaller screen.
If you want to present more general information to several people at once, go larger.
Consider how kiosk touchscreen size will affect visibility
As a rule, information kiosks should be prominent enough for people to see them from across the room. That way, they’ll immediately know where they can find the information they’re looking for.
However, you should also consider how visible the information itself should be. If you only need the kiosk itself to be visible, you don’t need to worry as much about the touchscreen size.
If, on the other hand, you’d like people to see the information you’re presenting from afar, a larger screen will probably work better.
This should be the case if you need your information to actively engage passers-by, or if you want to use the information for promotional purposes.
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