The global interactive kiosk market is booming. If you’ve visited a store or restaurant recently, you have no doubt seen that kiosks with touchscreen technology are cropping up all over the place, and they are being used to provide more and more services for customer convenience.
The interactive kiosk market is larger than ever – but just how big is it in the grand schemes of the wider tech industry? Here we’ll look at some recent figures regarding predictions for how much it is set to grow over the coming years.
Global Interactive Kiosk Market to Grow to $30 Billion
According to this report at Market Watch, the market for interactive kiosks is set to grow enormously over the coming years. The prediction being made is that it will reach $30 billion by the time we reach 2022.
According to the report, the main reasons for this huge growth in the industry are due to developments in technology, such as glass and screen technology, which will drive further expansion.
This next report from MarketsandMarkets™ claims that the global interactive kiosk market could be worth $30.53 billion by 2023, up from $20.37 billion in 2016. This staggering growth shows just how important interactive kiosks are becoming, and the report suggests that growth is set to be highest in the banking industry.
Why the Huge Growth in the Kiosk Market?
There are many reasons why the global interactive kiosk market is expected to grow so dramatically over the coming years, but perhaps most important is the growing role kiosks are having on customer convenience.
Whether you take a trip to the local supermarket, a restaurant or a family attraction, you are more and more likely to find kiosks with touchscreen technology, which are cropping up all over the place.
People are getting increasingly used to interactive kiosks. They are starting to expect to find them when they go shopping, and as this trend continues, more businesses will want to provide their customers with what they want.
There are also huge benefits for businesses. Shops and restaurants can cut down queue times significantly, improving customer convenience. The use of self-service kiosks also allows businesses to use staff in more productive roles.
Kiosks Are Shaking Up Industries
One of the biggest reasons that this part of the tech industry will grow so rapidly is that interactive kiosks are constantly finding new roles. They are no longer limited to providing self-service checkouts in shops or providing maps and information in visitor attractions.
Kiosks are now providing services like self-service beer, which we wrote about recently, using touchscreen technology to change the whole concept of going to the pub.
More new purposes for kiosks surely await. As touchscreen technology becomes more advanced, internet speeds improve and contactless payment becomes the norm, the market will surely continue to grow.
A Sector Primed for Huge Growth
The big question now is how much larger will the industry grow. The expectations for the next few years are one thing, but what about in 10 years’ time?
The truth is, we don’t know for sure. But what we do know is the global interactive kiosk market is set to continue growing massively in the coming years.
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