Facial Recognition Kiosks: The Next Big Thing?

By now you’ve probably read about touchscreen kiosks in fast food restaurants and how bill payment kiosks can solve common problems. But the rapid pace of technology never slows, and now there’s something else to get excited about: facial recognition kiosks.

So what exactly is going on, and how might it affect us in the future? Here’s a look at the next trend to hit restaurants.

Order a Burger … with Your Face

This story was reported in Mashable a little while ago: the fast food chain CaliBurger in the USA has now introduced a new point-of-sale system that allows customers to order their food with facial recognition.

Here’s how it works:

  • Customers go to order their food, and when they approach the kiosk, they are asked to attach a photo of their face to their account.
  • They record their face in the system, so the next time they go to order they can retrieve a past order simply by having their faces scanned.

At first, customers needed to use a credit card to make the purchase, but now they can also pay with their face.

They were originally tested in California, but the company is hoping to expand them further; maybe even internationally.

And it’s not the only one: there are other companies in other countries using similar technology right now. KFC in China is one of them, which is allowing customers to pay for their orders by scanning their faces.

Why Biometrics Are So Effective

Biometrics are popular because they provide a high level of security that combines with ease of use.

We all have different fingerprints and facial profiles, which this makes them suitable for making secure transactions. Anywhere a secure transaction is required, biometrics could be used to simplify the process without compromising on security.

It’s also convenient – you don’t have to remember a password or carry anything around with you.Which is to say nothing of its speed: facial scanners use cameras to identify thousands of points on the face. These quickly build up a profile and can tell who you are in a split second.

How the Field of Biometrics Is Advancing

This is all exciting stuff, and it’s just a taste of the possibilities for kiosks in the future. Biometrics is nothing new, but it has been getting more press lately as its everyday uses become more and more relevant.

There was a time when fingerprint sensors were only seen in the movies. Now, many of us have one on our phones or computers and use them every day without thinking about it.

Apple brought in Face ID with the iPhone X back in 2017, and it claimed it was even more secure than a fingerprint sensor. Other phones have their own versions of facial recognition.

It is not surprising, therefore, that we are starting to see more biometrics used in the real world. People are getting increasingly used to dealing with kiosks in their daily lives. In the UK, especially, you may pay via a kiosk at a supermarket or fast food restaurant multiple times a week.

Seeing as biometric technology is now in our phones, and more people are using it daily, it makes sense for kiosks to start adopting it too.

What Does the Future Hold for Facial Recognition Kiosks?

If it’s already happening, there’s a good chance it will become increasingly normal. Once people get more used to it, facial recognition kiosks may well become a very normal part of our lives in the near future.

There’s no saying what the future holds for biometrics. But with technology advancing all the time, it’s easy to see how we could soon be paying for goods in stores by simply scanning our faces.