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How Retail Self-Service is Growing Beyond the Checkout

A recent survey of large retail chains in the US produced a remarkable stat about self-service technology adoption. It found that retailers classified as being at a mature stage of self-service adoption were now running, on average, 3.5 distinct self-service [...]

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Kiosk or Robot? How AI is Changing the Dynamics of Self-Service

There’s no shortage of theories explaining why self-service technology has become such a phenomenal success. They cover the obvious benefits to businesses of offloading core operational aspects of service and transactions to customers and end users, reducing workloads and labour [...]

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Four Things Driving Kiosks Towards a $10bn Market

Self-service kiosks are hardly the new kids on the business tech block anymore. But you wouldn’t know that by looking at the market growth forecasts. There’s definitely a new kid energy about the latest projection that global kiosk sales are [...]

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LED Walls: A Beginner’s Guide

Digital screens are not just taking over our children’s attention spans and personal interactions. They are also a rising force in business. From retail to restaurants, hospitals to hotels, events to education, the digital signage industry is booming. In retail [...]

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Five Ways Kiosks Are Shaping the Future of Payments

It’s notoriously hard to track lines of cause and effect in the evolution of technology. For example, in the field of payments, NFC-based ‘contactless’ or ‘tap-and-pay’ cards first appeared at roughly the same time as chip-and-pin cards around the turn [...]

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