Are you looking for ways to improve touchscreen kiosk security?
Though engineered to ensure the highest possible levels of protection, there are still some ways for kiosk security to be compromised, particularly through the accessing of restricted data.
In fact, recent reports have exposed several common weak spots that could have been eliminated by taking security seriously.
Here are five steps you can take to enhance touchscreen kiosk security.
1. Use a pressure-sensitive mat
A pressure-sensitive mat can be easily connected to your touchscreen kiosk using a USB cord.
It will send a message to the internal computer when someone is standing on the mat, which will then allow the kiosk to be used.
This is useful since you can have the current session automatically end when someone steps off the mat. When that happens, the user will be logged off and their data will be removed from the screen.
Using a pressure-sensitive mat will also help prevent any unattended or unauthorized access.
2. Install analytics software
One of the central advantages of touchscreen kiosk systems, especially for retailers, is the ability to track and analyse customer behaviour through sophisticated yet easy-to-use software.
You can use that same analytics software to improve touchscreen kiosk security, with motion and video analytics able to track transactions for suspicious activity and show you exactly when such issues might have occurred.
You can also see exactly when someone attempted to access sensitive information.
3. Update your software regularly
It can be tempting to adopt an ‘if it’s not broken, don’t fix it’ attitude when your kiosks continue to run as normal, and not bother updating the software.
However, hackers and malicious users will find it far easier to access the unit’s control panel if you’re using older software.
Once they’ve achieved access, they may be able to change sensitive settings or even steal information.
Touchscreen kiosks running out-of-date software are at an increased risk, since they may no longer be receiving security updates.
4. Wipe your data
Most people underestimate the amount of sensitive data that’s stored on a touchscreen kiosk.
Luckily, you can greatly reduce the risk of a data breach by configuring your machine to wipe certain sensitive information at regular intervals.
You could have data wiped at the end of the day or even at the end of each individual session in order to improve security.
5. Use biometric identification
You’ll naturally want to configure your touchscreen kiosk to limit all but the most basic actions to regular users, with the control panel and any sensitive information demanding some kind of security clearance.
This will usually involve entering a code, but it might be worthwhile considering biometric identification instead.
Biometric identification involves using biological traits, such as fingerprints and retina scans. If your kiosks handle particularly sensitive information, it can be more than worth the extra expense.
Improving touchscreen kiosk security: a summary
The risk of a touchscreen kiosk security breach may seem slim, but hacking is a real threat – and you’ll kick yourself if it happens when you could have prevented it.
Making a few small changes to your system can vastly improve your touchscreen kiosk security. The extra effort could be well worth your time and investment – especially if your kiosks handle sensitive data.
If you’d like to know more about touchscreen kiosk security, get in touch with us today – we’re always happy to help.